What should I do if I'm missing parts for my unit?
If you are missing parts just call the manufacturer directly at 800-445-1527 and they will be happy to send you parts.
How long does it take to receive a replacement part that is missing or damaged in my unit?
The manufacturer is located in Los Angeles, California and will ship all parts by ground so it can take up to 7 days to get them if the parts are in stock.
I purchased an "L" shaped desk from your company and I have two computers. Is there any way to purchase an extra keyboard assembly?
Some of our units do have optional keyboard assemblies available for a reasonable cost plus shipping charges. For availability, please call our parts department and have the model number of the unit handy.
How long does it take to assemble a Studio RTA product?
Assembly times vary depending on the item purchased. Some models can be time consuming while others may take only a few minutes. It depends on the complexity of the unit purchased and how much experience the assembler has.
What tools do I need to assemble a Studio RTA product?
In most cases, the only thing you will need is a good quality #2 phillips screwdriver, a pair of pliers and a tape measure. Most of our hardware kits come with the proper size allen wrenches to assemble the unit complete. A cordless screwdriver or drill is helpful, but not required.
Can I add casters to my furniture I purchased?
We do not recommend installing casters on a unit that was not designed for casters. It is not safe, and if you add anything not listed in the original instructions, the warranty is void.